Privacy Policy

Linqed (“Linqed”, “we”), [registered legal entity name and address — to be added once Linqed completes business registration], provides LinkedIn analytics software for individuals and agencies. This policy explains what personal data we process, why, on what legal basis, and what rights you have — under the EU General Data Protection Regulation (GDPR) and equivalent laws.

If you are an agency customer, you and Linqed typically act as independent controllers or as controller and processor for different parts of the data (see our Data Processing Agreement). This policy describes our practices as a controller for your own account data, and as a processor for the LinkedIn data you upload on behalf of the individuals it describes.

What we collect

Account data. Name, email, and billing details you provide when signing up, plus usage data needed to operate the service (login timestamps, plan tier, support requests).

LinkedIn export data. When you upload a LinkedIn data export, we parse a defined allowlist of files from it. We deliberately ingest only what the analytics require.

We parse, at most:

• Profile, positions, skills, education, certifications, languages
• Connections (company, role, and connection date only — see below)
• Posts you shared, and reactions, comments, and poll votes you gave
• Invitations sent and received, endorsements given and received
• LinkedIn’s own inferred credibility scores and ad-targeting categories about you
• The separate LinkedIn analytics export (impressions, engagement, follower and audience demographic data), if you provide it

We never open, parse, or store the following files, even though LinkedIn’s export includes them: your private messages, login and security-challenge history, phone numbers, email address book, and job-application screening answers. This exclusion is enforced in the software itself — these files are never read from the archive, not merely hidden from your view.

Connections are pseudonymised at the point of import. We store a one-way cryptographic hash of each connection’s profile identifier, plus their company and role, so we can compute network statistics (growth, industry mix, seniority mix). We do not store connection names, emails, or profile URLs in reversible form.

Why we process it, and on what basis

• To provide the service (Art. 6(1)(b) — performance of a contract): parsing your export, computing metrics, generating insights, running the AI chat feature.
• To bill you (Art. 6(1)(b) and (c)): processing payments and applicable tax via Stripe.
• Anonymised sector benchmarking (Art. 6(1)(a) — consent, opt-in and revocable at any time): if you opt in, your data contributes to aggregate, anonymised statistics shown to other users in your sector. We only surface a benchmark figure when at least 5 distinct accounts and 50 underlying data points contribute to it, so no individual account’s data is ever identifiable in a shown benchmark.
• Security and abuse prevention (Art. 6(1)(f) — legitimate interest): rate limiting, fraud detection.

How AI is involved

See our dedicated AI Transparency Notice. In summary: an AI model is used to write plain-language interpretation of numbers that are always calculated by ordinary software first, never to calculate the numbers themselves. Written interpretation is not yet enabled in the product; when it is, it will run only on infrastructure that is EU-hosted under a zero-data-retention commitment — that is a requirement we build to, not a feature we’ll relax to launch sooner.

Retention

Account and analytics data is retained for as long as your account is active. If you delete your account or a subject workspace, it is soft-deleted immediately (hidden, no longer accessible) and permanently erased — including the underlying uploaded files in storage — 30 days later, except for de-identified aggregate statistics that can no longer be traced back to you.

Who we share data with

See our Sub-processors page for the complete, current list and what each one does. We do not sell personal data, and we do not share it with any party for their own marketing purposes.

Your rights

Under GDPR you have the right to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for processing based on consent (such as benchmark participation). You can exercise most of these directly from your account’s privacy settings, or by contacting us at privacy@linqed.pro. We respond within one month of a verified request, extendable by a further two months for complex requests, in which case we will tell you why within the first month.

You also have the right to lodge a complaint with your local data protection authority. If you are in the Netherlands, that is the Autoriteit Persoonsgegevens; if you are elsewhere in the EU, your national equivalent.

International transfers

Our primary infrastructure is hosted in the EU. Where a sub-processor operates outside the EU (see the sub-processors list), we rely on the European Commission’s Standard Contractual Clauses or an equivalent adequacy mechanism.

Contact

General questions: support@linqed.pro. Data protection requests and rights exercises: privacy@linqed.pro.